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eTravel Lab Day 1

eTravel World

March 6, 2019

10:30 - 14:00

Hall 7.1b, eTravel Lab

On the first day of eTravel Lab, Payment Solutions for the travel industry will  discussed with Wirecard and Amazon Pay. Andre Morys will fascinate the audience with his thought-provoking impulses concerning “The Power of Conversion” before the first TTA Forum will open it´s doors in the afternoon.


Smart assistants are defining the travel experience of the future. Whether in voice dialogue with home speakers and smartphones or via chat in live chats and messenger apps: A constant dialogue with today´s digitally empowered traveler will become tomorrow´s key to success for travel providers.

Thorsten Reitz, Manager Digital Sales Platform, TUI Deutschland GmbH
Nico Wohlgemuth, Vice Chairman, BVDW Fokusgruppe Mobile, Managing Partner, DAYONE

Best Case Study on the integration of Chinese payment methods in order to achieve sustainable sales growth.

Jörg Möller, Managing Director, Wirecard

Increase your purchase completion rate, grow your business, streamline operations and build trust. How Amazon optimizes the checkout experience.

Thomas Gmelch, Head of Travel & Mobility, Amazon Pay

Learn when and where airfare and hotel prices are the most volatile. A recent study reveals supplier-pricing behaviors that every corporate travel manager should know about.

Bruce Hanna, General Manager EMEA, Yapta

Work with influencers? Great. Here’s how you can do it better. From finding the right influencer to attracting the kind of traveler most compatible with your brand, Lisa Binderberger shares best practices and where the travel & tourism industry is headed in 2019 and beyond.

Binderberger Lisa, CEO & Founder, Boom Creative Lab GmbH

Millennials are forcing hotels to change their old ways of thinking. As part of the service flow, chatbots can conquer language barriers and provide exceptional, personalized experiences.

Alexander Wessels, Executive Director, SABA Hospitality

How can social media contribute to customer relations? Learn more about multichannel strategies and how AI is able to support customer services.

Romain Cuisinier, Head of Social Marketing , Air France