The Future Of Package Travel

March 04, 2020
11:15 - 11:45 h

Hall 7.1b, eTravel Lab

• A technical view on the tour operator business and on the technological evolution of dynamic packaging and data analytics

• What is the future technical setup for tour operators to meet the increasingly individual needs of travelers?

• What possibilities do data analytics offer tour operators to manage the larger data volumes and increasing complexity?

• How must the travel distribution product portfolio (OTAs, metasearch and more) evolve to become more individual and personalized?

CoCreate Your Event Value – But How?

March 04, 2020
12:00 - 12:45 h

Convention Hall 7.1a, Auditorium New York 1

• How does participation work? 
• How much participation makes sense? 
• How can participative formats be planned and implemented quickly and without much effort?
• How can the value and impact of events be increased?
• How can interactive formats be integrated into the booking process of the MICE portal platform?

Keynote Panel: Responsible Tourism Destinations: Roadmap To A “High Ambition Scenario”

March 04, 2020
12:00 - 12:45 h

CityCube Berlin, Hall A1

-In Cooperation with UNWTO-

• According to the UNWTO/ITF report on “Transport-related CO2 emissions of the tourism sector – Modelling Results”, under the current ambition scenario, a total of 1,998 million tonnes of transport-related CO2 will be attributable to tourism by 2030, representing an increase of 25% over 2016.
• The discussion of this high-level panel will build on the commitment of the tourism sector to advance towards a climate high ambition scenario in line with the goals of the Paris Agreement, as expressed during the COP25 official side-event “Transforming Tourism for Climate Action”.
• Policy makers, destinations and industry leaders will explain their leading commitments to transform tourism and aim to support a “high ambition scenario” of climate action in tourism.

Vacation Rental Management Has Never Been Easier – Chatbots, Your Virtual Host

March 04, 2020
12:30 - 13:00 h

Hall 6.1, eTravel Stage

• Learn how you can save time by automating communication
• It’s easy to provide hassle free access to information and recommendations
• Understand how to eliminate guest frustration and improve the online ranking
• Enhance the guest stay by curating a local experience

Overtourism And Visitor Flows - An Iterative Approach

March 04, 2020
12:45 - 13:15 h

Hall 7.1b, eTravel Lab

• How important are targeted data collection processes for the management of mobility systems in tourism
• Best practice example of our Sense-Plan-Act paradigm using the visitor guidance system at Schönbrunn Palace in Vienna

ITB Executive Panel: Tours, Activities & Attractions

March 04, 2020
13:00 - 13:45 h

CityCube Berlin, Hall A4/A5

-In Cooperation with Arival- 

• Tours, Activities & Attractions as in-destination services are a strategic mega topic. 
• Tourists all over the world want special experiences in their destinations, they expect tailor-made offers and are prepared to spend more money on them.
• How can this huge potential be tapped, and how can the technological challenges be overcome?
• Are we experiencing a "quantum leap" in the individualization of travel offers, and can travel providers finally go back to differentiating themselves in terms of the quality of their offers?
• This session will feature new insights from the first global study of this important sector, in partnership between Arival and ITB.

Welche Touristiker braucht die Reisewirtschaft 2030?

March 04, 2020
13:00 - 13:45 h

Hall 11.1, Young Professionals Stage