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IMPORTANT NOTICE

ITB Berlin Convention 2020 is cancelled.

Detailed information can be found here.

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Medical

How Does A Russian Patient Decide To Be Treated Abroad

March 04, 2020
16:30 - 17:00 h

Hall 21b

eTravel World

Marketing In-Destination Services: Best Case Presentations And Panel

March 04, 2020
16:30 - 17:00 h

Hall 7.1b, eTravel Lab

  • How do companies in the in-destination segment market their services?
  • What happens if big platforms and metasearch engines are sharing the game?
  • What are chances and challenges?

eTravel World

Get Your Pricing And Profit Right - How Every Tour & Activity Provider Becomes A Pricing Strategy Master

March 04, 2020
17:00 - 17:30 h

Hall 7.1b, eTravel Lab

  • Dynamic pricing and revenue management (making frequent pricing changes to optimize revenue and bookings) have been a mainstay of other travel sectors for years. Now, it’s beginning to take hold of tours, activities, and attractions
  • This workshop, geared for ticketed attractions as well as larger tour and activity operators, walks through the fundamentals of revenue management, how to think about applying revenue management relative to the unique attributes of your business and how you can grow your sales, profits, and predictability for your operation

eTravel World

How The Platform Economy Disrupts Indian Tourism

March 04, 2020
17:00 - 17:30 h

Hall 6.1, eTravel Stage

  • Study: platformization of tourism in India and the development impacts of travel platform
  • Online platforms have become crucial in supporting decisions about travel-worthy destinations, changing the way consumers make travel decisions
  • But within the ecosystem, there seem to be highly uneven outcomes for smaller and marginal players who are dependent on platforms

Business Travel

Graphic Vs. Cryptic: Learnings In The Area Of Change Management During The Introduction Of A Combined Booking Platform

March 04, 2020
17:00 - 17:45 h

Convention Hall 7.1a, Auditorium New York 1

  • New data standards, new content sources: How to ensure service and reporting. 
  • NDC - opportunities and risks in stationary sales
  • What is changing for the customers?
  • Outlook - where is the journey going?

Deep Dive Sessions

ITB Market Research: Digital Tourism And The Impact Of Personalization And Individualization Trends On The eTravel Market

March 04, 2020
17:00 - 17:45 h

CityCube Berlin, Cube Club

-In Cooperation with Statista-

  • Digital Tourism: Status Quo and Trends
  • Customer wishes for tailor-made offers and individual approach.
  • Best practice examples in tourism and secrets of success of pioneers.
  • What can the travel industry learn from others: Retail - Millennials Shopping Behavior.

Destinations

ITB Ministers’ Roundtable: Sustainable Destination Best Practices

March 04, 2020
17:00 - 17:45 h

CityCube Berlin, Hall A1

-In Cooperation with MC Group- 

  • Neglecting sustainability destroys the environment and culture, the local population revolts and tourists become discouraged.
  • Sustainability: the most important principle of destination planning.
  • Today: considerable differences in sustainability efforts.
  • Best practice countries explain their formulas for success.
  • Which policy measures can be used to achieve progress in sustainability and which measures are unsuccessful?
  • What economic successes do sustainability advances bring? What are the most difficult hurdles?

Future

Outlook Keynote: Artificial Intelligence, Big Data, Robotics & Co – A Blessing Or Curse For Mankind?

March 04, 2020
17:00 - 17:45 h

CityCube Berlin, Hall A4/A5

  • A look beyond the tourism industry at the mega trend of our time. 
  • Potentials and challenges for economy and society. 
  • What are the risks and are they manageable? 
  • Outlook: Digitalization in the future

Young Professionals

Verleihung des DGT-ITB Wissenschaftspreises

March 04, 2020
17:00 - 17:45 h

Hall 11.1, Young Professionals Stage

Medical

Medical Networking Reception

March 04, 2020
17:00 - 18:00 h

Hall 21b

Join our exhibitors for relaxed conversations in the Medical Pavilion Lounge

eTravel World

A Behaviour-Smart Look At Technology And Travel

March 04, 2020
17:30 - 17:50 h

Hall 7.1b, eTravel Lab

  • Borrowing insights from psychology this talk will take you to the crossroads where traveler behaviour meets technology. It will zoom into the ways technology modifies behavioural patterns before, during and after the trip
  • A review of both, the desired and undesired effects of technology on traveler behaviour, will serve as basis for proposing some behavior-smart tactics for destinations and service providers in the industry

eTravel World

New Work: How Machines And Humans Work Together

March 04, 2020
17:30 - 18:00 h

Hall 6.1, eTravel Stage

  • The future of tourism has been a network company without an office since the end of 2013.
  • Which digital tools are used?
  • How do you implement large projects?
  • How does this work on a personal level? A concrete best-practice example of New Work with insights behind the scenes.

eTravel World

Wrap Up TTA Forum

March 04, 2020
17:50 - 18:00 h

Hall 7.1b, eTravel Lab

Young Professionals

Get-together von DGT-Mitgliedern

March 04, 2020
18:00 - 19:30 h

Hall 11.1, Young Professionals Stage

Medical

THE IMPLEMANTATION OF THE EU DIRECTIVE ON CROSS-BOARDER HEALTHCARE AND THE POSITION OF EUROPEAN PRIVATE HOSPITALS

March 05, 2020
10:00 - 10:30 h

Hall 21b

  • Overview of the Cross Border Health Directive
  • What is the position of private hospitals in Europe towards the cross border healthcare directive?
  • Some examples about the implementation of the CBHD in the country members of UEHP
  • Where do patients travel in order to seek healthcare in Europe?
  • What will be the impact of Brexit on CBHD?

Virtual Reality

ITB Virtual Reality Lab Day 2

March 05, 2020
10:00 - 17:45 h

ITB VR Lab / Hall 10.2 / Booth 108

The ITB Virtual Reality Lab in hall 10.2 is the platform for providers and users of virtual (VR) and augmented reality (AR) applications in the fields of Tourism and Marketing and gives an insight into the latest technologies, projects and trends. 

Medical

An Inside Look Into Current Trends And The Status Quo Of Medical Tourism In Poland

March 05, 2020
10:30 - 11:00 h

Hall 21b

  • Current trends on Medical clinics for the international market
  • Facts & figures about the Polish Medical tourism market
  • New channels to acquire patients abroad
  • New Medical organizations in the Polish market

eTravel World

The State of Travel Startups and Hot Segments To Watch

March 05, 2020
10:30 - 11:00 h

Hall 7.1b, eTravel Lab

  • Phocuswright has tracked travel startups for over 15 years and its extensive database allows for analysis of founding and funding trends
  • Phocuswright has featured the most promising travel innovators on its global stages, and its news brand, PhocusWire, reports on the Hot 25 startups to watch
  • This session features a data presentation from the latest State of Startups research and a detailed analysis on which industry segments are most ripe for disruption
  • An interactive discussion with entrepreneurs and investors follows the presentation, adding additional insight and color into the most important topics and trends in travel innovation

eTravel World

Travel Trends 2020 And The Super App

March 05, 2020
10:30 - 11:00 h

Hall 6.1, eTravel Stage

  • In Travelport’s most comprehensive report ever, the experts look at where mobile travel is going in the next 12 months and how travel agencies can use these insights to shape their travel brand´s 2020 mobile strategy.
  • One of the most interesting trends in mobile is the “Super App” – an all-in-one experience in only one app.
  • Damiano Sabatino is talking about the Super App, how it will improve the mobile travel experience and what hyperconnected travelers are expecting in future.

eTravel World

eTravel Lab Day 2

March 05, 2020
10:30 - 13:30 h

Hall 7.1b, eTravel Lab

News on PSD2, current studies and new ideas for successfull destination marketing offer a colourful mix of insights on the second morning in the eTravel Lab. Detailed descriptions of all individual events will soon be available here.

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