Navigation | Page content | Additional information

Page content


ITB Berlin Convention 2020 is cancelled.

Detailed information can be found here.

Event Search

Search result (5 matches)

March 04, 2020


ITB Executive Panel: Tours, Activities & Attractions

March 04, 2020
13:00 - 13:45 h

CityCube Berlin, Hall A4/A5

-In Cooperation with Arival- 

  • Tours, Activities & Attractions as in-destination services are a strategic mega topic. 
  • Tourists all over the world want special experiences in their destinations, they expect tailor-made offers and are prepared to spend more money on them.
  • How can this huge potential be tapped, and how can the technological challenges be overcome?
  • Are we experiencing a "quantum leap" in the individualization of travel offers, and can travel providers finally go back to differentiating themselves in terms of the quality of their offers?
  • This session will feature new insights from the first global study of this important sector, in partnership between Arival and ITB.

Deep Dive Sessions

ITB Market Research: Digital Tourism And The Impact Of Personalization And Individualization Trends On The eTravel Market

March 04, 2020
17:00 - 17:45 h

CityCube Berlin, Cube Club

-In Cooperation with Statista-

  • Digital Tourism: Status Quo and Trends
  • Customer wishes for tailor-made offers and individual approach.
  • Best practice examples in tourism and secrets of success of pioneers.
  • What can the travel industry learn from others: Retail - Millennials Shopping Behavior.

March 05, 2020

Business Travel

Door-To-Door – Live @ Siemens

March 05, 2020
11:00 - 11:45 h

Convention Hall 7.1a, Auditorium New York 1

  • Intelligent door-to-door planning of business trips
  • Integration of First & Last Mile Services in the Travel App
  • "Fly & Drive": Mobile public transportation ticket to the airport
  • On-demand shuttles & smart parking solutions for copmanies

March 06, 2020


ITB International MICE Forum

March 06, 2020
10:45 - 14:45 h

Convention Hall 7.1a, Auditorium New York 1


Travel Experiences Of The Future: Tailored, Data-Based, Relevant

March 06, 2020
11:00 - 11:45 h

CityCube Berlin, Hall A4/A5

  • Standardized mass products: increasingly banal and interchangeable.
  • Expectations of the modern customer: tailored travel offers, enriching experiences, personal experiences.
  • Success factors: innovative technologies, intelligent use of customer data, deep customer insights.
  • Best practices for unique travel experiences and relevant travel offers.
  • In the future: Will the destination still play a role or will experiences dominate the travel decision?